We're Here to Help24/7 Support

Have questions? Need help? Our friendly support team is ready to assist you. We typically respond within 2 hours.

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Email Us

support@me.io

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Office Hours

Monday - Friday: 9:00 AM - 6:00 PM EST

Saturday - Sunday: 10:00 AM - 4:00 PM EST

Emergency support available 24/7

How Can We Help?

Choose the type of support you need

Getting Started

New to me.io? We'll help you set up your first bio page.

Technical Support

Having issues? Our technical team can help troubleshoot.

Sales Inquiries

Questions about pricing or enterprise plans? Let's talk.

Frequently Asked Questions

How quickly will I get a response?

We typically respond to all inquiries within 2 hours during business hours, and within 12 hours on weekends.

Do you offer phone support?

Phone support is available for Pro and Enterprise customers. All users can reach us via email and live chat.

Can I request a demo?

Absolutely! Fill out the contact form and mention "demo request" in the subject line.

Is support available in multiple languages?

Yes, we offer support in English, Spanish, French, German, and Portuguese.

Still have questions?